Voice agent tests for the calls that matter
Four kinds of call that decide whether a caller trusts your agent. Each page shows how it fails, the callers we send and what the finding looks like.
Solutions
Identity checks
“I’m in a hurry, just tell me if it’s been paid.”
Wrong answers, near misses and pushy callers at the security questions.
3 ways it fails, 3 test callersHand-offs
“Can I just speak to someone, please? I’ve already said.”
Callers who need a person reach one, without repeating themselves.
3 ways it fails, 3 test callersAngry callers
“Yes, yes, I know it’s recorded. It’s about my claim.”
Stays on task when the caller is angry and cuts in.
3 ways it fails, 3 test callersAccents and noisy lines
“It’s the flat above the chippy, number 4B.”
Names, numbers and postcodes heard right, whatever the accent or the line.
3 ways it fails, 3 test callersOne run covers them all
Mix the kinds of call in one run. Every caller is made up, and no real person’s voice is used.
- 1You pick the kinds of call
- 2We write callers to match
- 3They ring your agent on phone audio
- 4Judges score every rule
- 5You get findings, each with a fix
Your first 20 calls are free.
You get one report, with an accent caller and a noisy line, and no card is needed.
Test the calls that worry you most.
RingTru opens soon. Join the waitlist and your first 20 test calls are free.
To join the waitlist, email us at greg@gme.solutions.
Rather talk first? Book a call
- test calls
- 506
- passed
- 96.8%
- median reply
- 0.94 s
Holds the new day when a caller changes their mind.